A ticket is the best way to reach us when you want a written record and updates by email.
- Log in (so we can see your account), then click Open Ticket, or go to Submit Ticket.
- Choose the department, write a short subject, and describe what you need. Include the domain name or invoice number if it's about one.
- Click Submit. We email you a copy, and every reply we send goes to your email and shows under Support > Tickets in your account.
Please never put passwords or card numbers in a ticket. If we need them, we will call you.
Urgent, like your website or email being down? Call us at 1-760-348-8208 (Monday to Friday, 9am to 5pm Arizona time).
Need a hand? Call us at 1-760-348-8208 (Monday to Friday, 9am to 5pm Arizona time), email serviceteam@precisionwebhosting.com, or open a support ticket.
